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FAQs

How do I cancel my free trial?

If you decide you don't want to continue to a full subscription at the end of the 14-day trial, there are two easy options to cancel. Either email [email protected] and our customer service team will cancel your trial for you, or log into your account on our subscriber portal (you will be emailed login details for the portal once your trial starts) and cancel your agreement directly.

How do I access the subscriber-only resources?

As soon as you start your trial, you'll have access to all our resources. You'll receive a welcome email explaining how to get the most out of a TheSchoolRun subscription. You'll also receive an introductory email from your Personal Account Manager (PAM) who is always at hand to help you locate resources on the site. Find out more.

How can I contact you?

You can email our customer service team on [email protected] at any time. Find out more.
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